Visa Operations Manager

Looking for a Visa Operations Manager role in Kudasan, Gandhinagar? First Choice Visa And Immigration is hiring now. You can earn up to ₹55,000/month. The team is filling 2 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary

You will be paid ₹25,000 – ₹55,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Position details

• Work location: Kudasan, Gandhinagar, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 2
• Shift: 10:30AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with First Choice Visa And Immigration.