Axis Bank Telecalling Process

A new Axis Bank Telecalling Process role is open at First Class Hiring, Uppal, Hyderabad. 25 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

Telecalling. Type : Inbound | Languages : English, Hindi

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Your responsibilities

As an Axis Bank Telecalling Process, your work will include:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• Someone patient and calm under pressure

Quick facts

• Job location: Uppal, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Work mode: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — First Class Hiring reviews applications regularly.