Telecaller

First Dream Visa Consultancy is looking for a Telecaller to join its team in Sector-32, Chandigarh. Freshers can apply. The pay goes up to ₹40,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹20,000 – ₹40,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A patient, polite attitude

Job details

• Job location: Sector-32, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based

Ready to start? Upload your resume and apply to First Dream Visa Consultancy today.