Tele Caller

A new Tele Caller role is open at First Step Overseas Consultants, Maninagar, Ahmedabad. There are 6 open positions. Salary is up to ₹25,000/month.

Note from the employer

Need To Do Study Abroad Call And Get General Information From Students. Training Will Be Provided. Languages : Gujarati, English

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Good knowledge of English and Gujarati
• Good English
• Freshers can apply
• Languages: Gujarati, English
• A calm under pressure, customer-first attitude

What the job involves

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Position details

• Location: Maninagar, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with First Step Overseas Consultants.