Customer Support Representative (Cs...

Firstpe has an opening for a Customer Support Representative (Cs... based in remote. There are 5 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Conduct Sales Remotely Through Calls, Emails, And Virtual Meetings. Qualify Leads, Present Solutions, And Close Deals Efficiently. Maintain Crm Records And Collaborate With Field Sales Teams. Marketing | Type : Sales, Sales | Languages : English, Hindi

Compensation

You will be paid ₹8,000 – ₹25,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales, Sales
• Languages: English, Hindi

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: remote
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from home
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Firstpe.