Customer Service

Firstsource wants to bring on a Customer Service for its Malad East, Mumbai team. The pay goes up to ₹40,000/month. 6 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹20,000 – ₹40,000 per month.

What you will do

In this role, you will:

• You will follow up on leads and convert them into sales.
• Achieve monthly sales and collection targets
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Lead generation, Local market knowledge, Presentation, Target achievement
• Basic English
• Freshers can apply
• A persuasive, self-motivated attitude

Quick facts

• Work location: Malad East, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 6

Apply today and take the next step in your career with Firstsource.