International Voice Process Mass To...

Firststep Placement Services (Opc) Private Limited T Services (Opc) Private Limited) is looking for an International Voice Process Mass To... to join its team in Pisoli, Pune. The pay goes up to ₹30,000/month. There are 5 open positions.

Note from the employer

Handle Outbound Calls To Interact With International Customers Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, International | Languages : English

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

What the job involves

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International
• Languages: English
• You are polite and calm under pressure

Job at a glance

• Work location: Pisoli, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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