Crm Manager

A new Crm Manager role is open at Fitkin Active Private Limited, Naraina, Delhi. The pay goes up to ₹30,000/month.

In the employer’s words

Manage Customer Retention And Lifecycle Marketing Across Email, Whatsapp, And Sms.Create And Execute Automated Customer Journeys (Welcome, Abandoned Cart, Post-Purchase, Win-Back, Review Collection, Etc.).Segment Customers Based On Behavior, Purchase History, And Engagement.Plan And Execute Crm Campaigns To Improve Repeat Rate. Must Know Crm Tools. More Than 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Documentation, KYC, MS Excel and Financial products
• Good English
• More Than 2 Years Experience Compulsory.
• A trustworthy, ethical attitude

Key responsibilities

• Cross-sell relevant financial products to existing customers
• Verify KYC documents and complete application formalities.
• Manage collections and track overdue accounts
• Comply with RBI/IRDAI guidelines and internal audit norms
• Explain product features, charges and terms transparently

Position details

• Job location: Naraina, Delhi, Delhi
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fitkin Active Private Limited.