Customer Support Officer

A new Customer Support Officer role is open at Five Splash Infotech Private Limited, Dimna, Jamshedpur. Freshers can apply. The pay goes up to ₹13,000/month. There are 30 open positions.

Note from the employer

Customer Support Officer. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English

What you will do

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Job at a glance

• Location: Dimna, Jamshedpur, Jharkhand
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 9:00 AM - 1:00 PM | Monday to Saturday
• Shift: 8:00 AM - 8:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Five Splash Infotech Private Limited reviews applications regularly.