Customer Support Officers

A new Customer Support Officers role is open at Five Splash Infotech Private Limited, Dimna, Jamshedpur. You can earn up to ₹17,000/month. No experience? You can still apply. The team is filling 30 vacancies.

In the employer’s words

Customer Support Officer Roles & Responsibilities: Answer Customer Questions And Solve Problemshandle Complaints Politely And Professionallyprovide Product Or Service Informationmaintain Customer Records And Reportsensure Customer Satisfaction And Support.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Hindi and English, Typing speed, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary

The salary for this role is ₹11,000 – ₹17,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Dimna, Jamshedpur, Jharkhand
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Five Splash Infotech Private Limited reviews applications regularly.