Team Leader

Fixkart has an opening for a Team Leader based in Koramangala, Bengaluru. Salary is up to ₹35,000/month.

Employer’s description

We Are Looking For A Dynamic And Result-Oriented Sales Team Lead To Manage And Drive Our Inside Sales Team. The Ideal Candidate Will Be Responsible For Leading Day-To-Day Sales Operations, Hiring And Developing Team Members, And Ensuring Consistent Achievement Of Revenue Targets While Maintaining High Customer Satisfaction Standards. Individual Sales Will Be A Part Of The Key Responsibilities. More Than 2 Years Experience Compulsory.

Pay and perks

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Active listening
• Good English
• More Than 2 Years Experience Compulsory.
• A patient, polite attitude

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Vacancies: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fixkart.