Telecaller

Flat Swich Rental Spaces is hiring a Telecaller in Basavanagudi, Bengaluru. Great for first-time job seekers. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, CRM tools, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Job location: Basavanagudi, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Flat Swich Rental Spaces.