Email And Chat Support Executive

Start your next role as an Email And Chat Support Executive with Flexwork in Tharamani, Chennai. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : English

What the job involves

As an Email And Chat Support Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are polite and calm under pressure

Job details

• Work location: Tharamani, Chennai, Tamil Nadu
• Work type: Work from office
• Timings: Night shift
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

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