Telecaller

Join Flickcet as a Telecaller in Sector-52, Chandigarh. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and CRM tools
• Basic English
• Freshers can apply
• You are customer-first and polite

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Job location: Sector-52, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Flickcet.