Flipkart Hiring Blended Customer Ca...

Looking for a Flipkart Hiring Blended Customer Ca... role in Sector 18 - Gurgaon, Delhi? Flipkart GJC is hiring now. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹23,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

Pay and perks

Compensation: ₹16,000 – ₹23,000 per month.

Key responsibilities

As a Flipkart Hiring Blended Customer Ca..., your work will include:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Click Apply to send your profile to Flipkart GJC. It takes less than a minute.