Flipkart Hyperlocal Inbound Bpo Cus...

Start your next role as a Flipkart Hyperlocal Inbound Bpo Cus... with Flipkart Hyperlocal in Sector 62 - Noida, Delhi. You can earn up to ₹22,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Solve The Customer Query Over The Call Chat Etc. Languages : Bengali, Punjabi, Tamil, Telugu, Hindi, English

Compensation

Compensation: ₹16,000 – ₹22,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Punjabi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Bengali, Punjabi, Tamil, Telugu, Hindi, English

Roles and responsibilities

As a Flipkart Hyperlocal Inbound Bpo Cus..., your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Flipkart Hyperlocal.