Flipkart Bpo Customer Care Executiv...

Flipkart is hiring a Flipkart Bpo Customer Care Executiv... in Sector 62 - Noida, Delhi. Salary is up to ₹24,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Inbound & Outbound Support: Manage Large Volumes Of Incoming Customer Calls, Emails, Or Chats, And Make Follow-Up Calls When Necessary. Issue Resolution: Identify, Investigate, And Resolve Customer Complaints Effectively By Determining The Cause Of The Problem And Selecting The Best Solution. Languages : Hindi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: Hindi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English
• You are calm under pressure and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.

What you get

You will be paid ₹16,000 – ₹24,000 per month.

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Flipkart.