Flipkart Customer Support Associate...

Flipkart has an opening for a Flipkart Customer Support Associate... based in Sector 22 - Gurgaon, Delhi. Great for first-time job seekers. You can earn up to ₹26,000/month. There are 20 open positions.

Note from the employer

Manage Customer Interactions Via Chat Call Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Bengali, Kannada, English

Compensation

The salary for this role is ₹20,000 – ₹26,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Kannada and Malayalam
• Good English
• Freshers can apply
• Languages: Malayalam, Bengali, Kannada, English
• Someone polite and calm under pressure

Job at a glance

• Job location: Sector 22 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 20
• Job type: Full time

Apply today and take the next step in your career with Flipkart.