Flipkart Inbound Outbound Bpo Custo...

Looking for a Flipkart Inbound Outbound Bpo Custo... role in Sector 62 - Noida, Delhi? Flipkart is hiring now. There are 25 open positions. You can earn up to ₹24,000/month.

In the employer’s words

Handling Inquiries: Answer Incoming Calls, Emails, And Live Chats With Clarity And Speed.Resolving Complaints: Fix Product Or Service Issues And Process Requests Or Refunds.Product Guidance: Explain Features And Help Customers Choose The Right Options.

Pay and perks

You will be paid ₹15,000 – ₹24,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and CRM tools
• Good English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Flipkart reviews applications regularly.