Flipkart Inbound Outbound Bpo Custo...

Flipkart is hiring a Flipkart Inbound Outbound Bpo Custo... in Sector 128 - Noida, Delhi. No experience? You can still apply. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Esolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively.

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

As a Flipkart Inbound Outbound Bpo Custo..., your work will include:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Active listening, Hindi and English, Complaint handling, CRM tools
• Good English
• Freshers can apply
• A patient, polite attitude

Quick facts

• Job location: Sector 128 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Flipkart.