Flipkart Inbound Outbound Bpo Custo...

Flipkart is hiring a Flipkart Inbound Outbound Bpo Custo... in Sector 128 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Responsible For Managing Inbound And Outbound Customer Communications. Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and calm under pressure

Job at a glance

• Job location: Sector 128 - Noida, Delhi, Delhi
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Flipkart reviews applications regularly.