Flipkart Inbound Outbound Bpo Custo...

Start your next role as a Flipkart Inbound Outbound Bpo Custo... with Flipkart in Sector 62 - Noida, Delhi. You can earn up to ₹23,000/month. There are 30 open positions.

Note from the employer

Solve The Customer Query Over The Call . Providin Best Customer Suppor. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi

Salary

You will be paid ₹15,000 – ₹23,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work type: Work from office
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Flipkart reviews applications regularly.