Flipkart Inbound Outbound Bpo Custo...

Flipkart wants to bring on a Flipkart Inbound Outbound Bpo Custo... for its Sector 62 - Noida, Delhi team. Freshers can apply. The pay goes up to ₹23,000/month. 30 candidates will be hired for this role.

In the employer’s words

Ensure Customer Satisfaction By Addressing Inquiries, Resolving Complaints, And Providing Technical Or Product Assistance Across Multiple Communication Channels (Calls, Email, Chat, And Social Media) To Guarantee A Smooth Brand Experience. Languages : English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Pay and perks

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Flipkart.