Online Commerce Executive

Join Flivaa Lifestyle Pvt Ltd as an Online Commerce Executive in Punagam, Surat. The team is filling 3 vacancies. The pay goes up to ₹17,000/month.

Note from the employer

Online Ka Kam He. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English, Hindi

Salary

Compensation: ₹12,000 – ₹17,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English, Hindi

Position details

• Work location: Punagam, Surat, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 3

Apply today and take the next step in your career with Flivaa Lifestyle Pvt Ltd.