Email Support Executive

Join Fly Consulting Services as an Email Support Executive in Ghatkesar, Hyderabad. There are 30 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Company Name : Digi Tide Solutions.Client : Axis Bank.Process : Emc Process ( 70% Non-Voice, 30% Voice ).Qualification : Any Graduates.Experience : Min 1 Year In Non-Voice Process.Shifts : Purely Day Shifts.Salary : 3.3Lpa(Take After Detections 22500Plus).Working Days : 6 Days Working With 1 Rotational Weekoff. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English, Hindi | Type : Domestic

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English, Hindi
• Type: Domestic

Position details

• Job location: Ghatkesar, Hyderabad, Telangana
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fly Consulting Services.