International Bpo Executive

Join Fly Consulting Services as an International Bpo Executive in Brookefield, Bengaluru. The pay goes up to ₹27,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Education: Graduate
• Good knowledge of Active listening, Complaint handling, CRM tools and Typing speed
• Good English
• Freshers can apply
• You are calm under pressure and polite

Salary

You will be paid ₹20,000 – ₹27,000 per month.

Job details

• Location: Brookefield, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fly Consulting Services.