International Bpo Executive

Fly Consulting Services is hiring an International Bpo Executive in Salt Lake, Kolkata. There are 30 open positions. You can earn up to ₹27,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are calm under pressure and patient

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹19,000 – ₹27,000 per month.

Job at a glance

• Location: Salt Lake, Kolkata, West Bengal
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Fly Consulting Services.