International Voice Process Agent

Join Fly Consulting Services as an International Voice Process Agent in Brookefield, Bengaluru. Salary is up to ₹35,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

What you get

You will be paid ₹18,000 – ₹35,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Complaint handling, Hindi and English, CRM tools, Verbal communication
• Good English
• Freshers can apply
• Someone patient and calm under pressure

What you will do

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Brookefield, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fly Consulting Services today.