Client Relations Manager(Escalation...

Fly High Visas Private Limited has an opening for a Client Relations Manager(Escalation... based in Sector 62 A - Noida, Delhi. Salary is up to ₹30,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports. Should Have Experience In Client Escalation Handling. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, polite attitude

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Sector 62 A - Noida, Delhi, Delhi
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:45 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based

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