Tele Caller

Fm Finserv wants to bring on a Tele Caller for its Kodambakkam, Chennai team. Salary is up to ₹15,000/month. 15 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with CRM tools, Hindi and English, Active listening, Typing speed
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and customer-first

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Location: Kodambakkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Fm Finserv.