Payment Collection

Fmcg Co. is looking for a Payment Collection to join its team in Palda, Indore. You can earn up to ₹30,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Payment Collection, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Job at a glance

• Location: Palda, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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