Collection Team Leader Nbfc/Fintech

Fmec International Finance Services Ltd. wants to bring on a Collection Team Leader Nbfc/Fintech for its Sector 15 - Noida, Delhi team. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Active listening, CRM tools, Verbal communication, Complaint handling
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Job at a glance

• Location: Sector 15 - Noida, Delhi, Delhi
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fmec International Finance Services Ltd. reviews applications regularly.