Telecaller

Looking for a Telecaller role in Sarhul Nagar, Ranchi? Fn-Concepts is hiring now. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Active listening, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• You are patient and polite

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Sarhul Nagar, Ranchi, Jharkhand
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fn-Concepts.