Team Leader Outbound Sales (Busine...

Fnb Business Finance - Direct Nbfc And Banking Business Finance has an opening for a Team Leader Outbound Sales (Busine... based in Perambur, Chennai. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Marketing | Languages : Tamil, English

Salary

Compensation: ₹18,000 – ₹30,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Marketing, Outbound, Sales, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Marketing
• Languages: Tamil, English
• Someone polite and patient

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Perambur, Chennai, Tamil Nadu
• Interview: On appointments only
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 1
• Shift: 9.45 - 5.45 Monday - Friday , 9.45 - 3.45 Saturdays

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