Telecaller

FNS Solution is looking for a Telecaller to join its team in Alambagh, Lucknow. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Typing speed, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

Job at a glance

• Work location: Alambagh, Lucknow, Uttar Pradesh
• Openings: 1
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by FNS Solution.