Field Collection Executive

Start your next role as a Field Collection Executive with Focus Business Solution Limited in Katargam, Surat. The team is filling 10 vacancies. The pay goes up to ₹12,000/month.

Note from the employer

Visit Clients To Recover Debts, Negotiate Settlements, Collect Payments, And Ensure Compliance With Bank'S Coc And Guidelines And Company Policies. Requirements: Knowledge Of Local Areas; Experience In Debt Recovery Preferred.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Verbal communication, Hindi and English, Active listening, Complaint handling
• Male Only
• Basic English
• Freshers can apply

Position details

• Location: Katargam, Surat, Gujarat
• Employment type: Full time
• Work mode: Office-based
• Openings: 10
• Shift: 8 working hours in a day in between 08:00 AM to 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Focus Business Solution Limited today.