Field Collection Executive

Focus Business Solution Limited is looking for a Field Collection Executive to join its team in Kamrej, Surat. Great for first-time job seekers. The team is filling 15 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Visit Clients To Recover Debts, Negotiate Settlements, Collect Payments, And Ensure Compliance With Bank'S Coc And Guidelines And Company Policies. Requirements: Knowledge Of Local Areas; Experience In Debt Recovery Preferred.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: CRM tools, Active listening, Complaint handling, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: Kamrej, Surat, Gujarat
• Work mode: Office-based
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Openings: 15
• Shift: 8 working hours in a day in between 08:00 AM to 7:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Focus Business Solution Limited reviews applications regularly.