Telecaller

Join Focus Pvt Ltd as a Telecaller in Velachery, Chennai. 2 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Hindi, English

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Hindi, English
• You are polite and customer-first

Roles and responsibilities

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Quick facts

• Work location: Velachery, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Focus Pvt Ltd.