Quality Analyst

Focuskon Technologies India Pvt Ltd wants to bring on a Quality Analyst for its C-Scheme, Jaipur team. Great for first-time job seekers. 5 candidates will be hired for this role. The pay goes up to ₹2,50,000/month.

Employer’s description

Handling Customer Accounts, Create Profile, Create Documents And Video Sop'S For Respective Profiles. Customer Satisfaction, Customer Retention. Marketing

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• You are customer-first and calm under pressure

What you get

Compensation: ₹15,000 – ₹2,50,000 per month.

Job details

• Location: C-Scheme, Jaipur, Rajasthan
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Focuskon Technologies India Pvt Ltd. It takes less than a minute.