Chat Process Executive(Only Malayal...

Foiwe Info Global Solutions Pvt Ltd is hiring a Chat Process Executive(Only Malayal... in BTM Layout 1, Bengaluru. There are 10 open positions. The pay goes up to ₹35,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Malayalam

What you get

The salary for this role is ₹20,000 – ₹35,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam
• A customer-first, patient attitude

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: BTM Layout 1, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Click Apply to send your profile to Foiwe Info Global Solutions Pvt Ltd. It takes less than a minute.