Chat Process Executive(Tamil)

Start your next role as a Chat Process Executive(Tamil) with Foiwe Info Global Solutions Pvt Ltd in Silk Board, Bengaluru. Great for first-time job seekers. Salary is up to ₹25,000/month. There are 10 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Tamil

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Tamil
• Someone calm under pressure and customer-first

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Silk Board, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 10

Click Apply to send your profile to Foiwe Info Global Solutions Pvt Ltd. It takes less than a minute.