Email Support Executive

A new Email Support Executive role is open at Foiwe Info Global Solutions Pvt Ltd, Silk Board, Bengaluru. The pay goes up to ₹45,000/month. 25 candidates will be hired for this role.

In the employer’s words

Job Summarywe Are Looking For An Experienced Email Support Executive With A Minimum Of 2 Years Of Experience In Customer Support, Preferably Handling Customer Queries Through Email. The Candidate Should Have Excellent Written Communication Skills And The Ability To Resolve Customer Concerns Professionally And Efficiently.Key Responsibilitiesha. More Than 2 Years Experience Compulsory. | Languages : English

Salary

The salary for this role is ₹30,000 – ₹45,000 per month.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A customer-first, polite attitude

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job details

• Job location: Silk Board, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Foiwe Info Global Solutions Pvt Ltd.