Telecalling Executive

A new Telecalling Executive role is open at Fomoliya Pvt Ltd, Sector 2 - Noida, Delhi. The pay goes up to ₹1,50,000/month. Freshers can apply.

Note from the employer

We Are Looking For A Calling Executive Who Can Efficiently Manage Rto (Return To Origin) Cases And Handle Customer Communication. Key Responsibilities:Handle Rto Cases And Coordinate With Customersmake Outbound Calls For Order Confirmation And Re-Delivery Attemptsresolve Delivery-Related Issuesmaintain Daily Calling And Performance Reports. Type : Outbound | Languages : English, Hindi

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi
• A polite, customer-first attitude

What you get

The salary for this role is ₹10,000 – ₹1,50,000 per month.

Position details

• Location: Sector 2 - Noida, Delhi, Delhi
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Fomoliya Pvt Ltd. It takes less than a minute.