Customer Coordinator

A new Customer Coordinator role is open at Foodsmith Deli, Vasant Kunj, Delhi. Salary is up to ₹29,000/month.

Employer’s description

Key Responsibilities Order & Delivery Management . Resolve Customer Queries, Share Product Details, And Handle Complaints Professionally.Maintain A Positive And Engaging Customer Experience.Sales & Crm Supportprepare And Update Sales Reports And Customer Data.Maintain Crm Records.Coordinate With The Sales Team For Follow-Ups, Upselling, And New Client Outreach. Inform Customers About Stock-Outs Or Delivery Delays Proactively. Languages : English

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English

Pay and perks

Compensation: ₹18,500 – ₹29,000 per month.

Quick facts

• Job location: Vasant Kunj, Delhi, Delhi
• Work mode: Work from office
• Job type: Full time
• Openings: 1
• Working hours: 09:30 am - 6:30pm | Monday to Sunday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Foodsmith Deli reviews applications regularly.