Operation Manager

Looking for an Operation Manager role in Khadki, Pune? Force10 Integrated Services Pvt. Ltd. is hiring now. No experience? You can still apply. Salary is up to ₹35,000/month.

Note from the employer

Person From Security Industry Having Core Experience In Security Industry In Facility Management And Training / Handling Of Manpower.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Typing speed, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Salary

You will be paid ₹25,000 – ₹35,000 per month.

Job details

• Job location: Khadki, Pune, Maharashtra
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Force10 Integrated Services Pvt. Ltd..