Telecaller

Forever Health Care is looking for a Telecaller to join its team in Salempur, Haridwar. The pay goes up to ₹23,500/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Active listening and Verbal communication
• Basic English
• Freshers can apply
• Someone patient and customer-first

Compensation

The salary for this role is ₹18,500 – ₹23,500 per month.

Job details

• Location: Salempur, Haridwar, Uttarakhand
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Forever Health Care. It takes less than a minute.