Telecaller

Forever Living Products is looking for a Telecaller to join its team in Moosaram Bagh, Hyderabad. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Active listening, CRM tools
• Female Only
• Basic English
• Freshers can apply

Position details

• Job location: Moosaram Bagh, Hyderabad, Telangana
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Forever Living Products.