International Bpo Executive

Forloop Software Solutions Private Limited is hiring an International Bpo Executive in Salt Lake, Kolkata. There are 20 open positions. Great for first-time job seekers. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹12,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Female Only
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• Someone polite and customer-first

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Shift: 2:30pm - 11:00 PM | Monday to Friday
• Vacancies: 20
• Interview: 11:00 AM - 2:30:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Forloop Software Solutions Private Limited today.