Telecaller

Join Forth Dimention Company as a Telecaller in Jaydev Vihar, Bhubaneswar. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you will do

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Jaydev Vihar, Bhubaneswar, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Forth Dimention Company.