Education Counsellor

Fortune Cloud Technologies Private Limited has an opening for an Education Counsellor based in Shivajinagar, Pune. Salary is up to ₹35,000/month. The team is filling 2 vacancies.

Employer’s description

Fortune Cloud Technologies India Pvt. Ltd. Is Hiring Education Counselors For Its Shivajinagar, Pune Branch.The Role Involves Guiding Students And Working Professionals Regarding Educational And Career Opportunities. Candidates Will Be Responsible For Counseling Prospective Students, Understanding Their Educational Requirements, Explaining Course. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, Marathi, English

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Marathi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, Marathi, English
• Someone customer-first and polite

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Quick facts

• Job location: Shivajinagar, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Fortune Cloud Technologies Private Limited.